Privacy Policy

Introduction and Scope

At Neuron Sparkly, we handle your information with care. This isn't just another policy you'll ignore—it's how we actually work with your data.

This policy applies to everyone who uses our advanced financial analysis platform. Whether you're browsing our site, signing up for our tools, or downloading reports, this covers what happens with your information.

We operate under South Korean data protection regulations, including the Personal Information Protection Act (PIPA). But we also recognize international standards because many of our users work across borders.

What Information We Collect

We're specific about what we gather. No hidden surprises.

Information You Provide Directly

When you create an account or contact us, you might give us:

• Your name and email address
• Company details if you're using our business tools
• Payment information when you subscribe to premium features
• Questions or feedback you send through our contact forms

Information We Collect Automatically

Like most websites, we track some technical details:

• Your IP address and browser type
• Which pages you visit and how long you stay
• The device you're using—desktop, tablet, phone
• Time stamps of when you access our platform

How We Use Your Information

Everything we collect has a purpose. We're not building profiles to sell to advertisers.

Primary Uses

• Service delivery: To give you access to our financial analysis tools and generate the reports you request
• Account management: To maintain your subscription, process payments, and handle technical support
• Platform improvement: To understand which features work well and which need refinement
• Communication: To send you updates about your account, respond to inquiries, and occasionally share relevant educational content

Secondary Uses

Sometimes we use aggregated, anonymized data for research. For instance, we might analyze which types of financial analysis are most popular among users in different industries. This helps us develop better tools.

We won't send you marketing emails unless you opt in. And you can always opt back out.

Data Storage and Security

We take security seriously, but we're also realistic about it.

Where Your Data Lives

Our servers are located in South Korea, maintained by reputable hosting providers who comply with local data protection standards. We use encrypted connections (TLS 1.3) when transmitting sensitive information.

Security Measures

• Encrypted data transmission using industry-standard protocols
• Regular security audits conducted quarterly
• Access controls—only team members who need data access have it
• Automated backups stored in geographically separate locations

Sharing and Disclosure

We don't sell your data. Period.

When We Share Information

There are limited situations where we share your information with others:

We require all service providers to maintain confidentiality and only use your information for the specific purposes we've contracted them for.

Your Rights and Control

Under South Korean law, you have specific rights regarding your personal information.

What You Can Do

• Access: Request a copy of the information we hold about you
• Correction: Ask us to fix inaccurate or incomplete data
• Deletion: Request removal of your account and associated data
• Objection: Object to certain types of processing
• Portability: Get your data in a machine-readable format

How to Exercise These Rights

Email us at help@neuron-sparkly.com with your request. We'll respond within 10 business days. For account deletion, we'll remove your data within 30 days, though we may retain certain information for legal or operational purposes (like transaction records for tax compliance).

Data Retention

We don't keep your information forever.

Retention Periods

• Active accounts: As long as your account remains active
• Inactive accounts: 24 months after last login, then we delete non-essential data
• Financial records: 5 years for tax and accounting purposes, as required by South Korean law
• Support tickets: 12 months after resolution
• Marketing consent: Until you withdraw consent, or 36 months of inactivity

After these periods, we either delete your information or anonymize it so it can't be linked back to you.

International Data Transfers

Most of our users are in South Korea, but we recognize some clients work internationally.

If we need to transfer data outside South Korea, we ensure adequate protections are in place through standard contractual clauses or other legally recognized mechanisms. We'll notify you if your data will be processed in another country.

Cookies and Tracking

We use cookies, but we're transparent about it.

Types of Cookies We Use

• Essential cookies: Needed for the platform to function—login sessions, security features
• Performance cookies: Help us understand which features get used most
• Preference cookies: Remember your settings and choices

You can control cookie preferences through your browser settings. Disabling some cookies might affect how well the platform works, particularly for features that require you to stay logged in.

Children's Privacy

Our services aren't designed for anyone under 14. If we discover we've collected information from a child without proper consent, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information can contact us to request deletion.

Changes to This Policy

We update this policy occasionally—usually when we add new features or when regulations change.

When we make significant changes, we'll email active users at least 30 days before the changes take effect. Continuing to use our services after the effective date means you accept the updated policy.

Minor changes (like fixing typos or clarifying existing practices) won't trigger notifications, but we'll always update the "Last Updated" date at the top.

Third-Party Links

Our platform occasionally links to external resources—financial news sites, regulatory databases, educational materials.

We're not responsible for the privacy practices of these sites. When you click an external link, you're subject to that site's privacy policy, not ours.